N & N Electric of Madison 608-316-6122 service@n-nelectric.com
N & N Electric of Madison 608-316-6122 service@n-nelectric.com

News

Apple rolls out a slow performance/battery solution for only $29!!!

 

 

Apple today published an open letter on its website apologizing for

how it handled performance on iPhones with older batteries,

specifically “how we have communicated that process.”

We’ve been hearing feedback from our customers about

the way we handle performance for iPhones with older

batteries and how we have communicated that process.

We know that some of you feel Apple has let you down.

We apologize. There’s been a lot of misunderstanding

about this issue, so we would like to clarify and

let you know about some changes we’re making.

To make up for the confusion, Apple is offering cheaper battery

replacements and says a future iOS update will

include features that offer more insight into battery health.

 

 

 

 

 
Apple says it will reduce the cost of iPhone battery replacements for anyone with an iPhone 6 or later from $79 to $29. The price drop is temporary and will begin in late January and run through the end of 2018. More details will be available soon, the company says.

Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018. Details will be provided soon on apple.com.

Furthermore, the company says it will release a new version of iOS in 2018 that offers users more insight into their battery’s health:

Early in 2018, we will issue an iOS software update with new

features that give users more visibility into the health of their

iPhone’s battery, so they can see for themselves if its condition

is affecting performance.

Apple’s letter also attempts to dispel the idea that it intentionally

slows down older iPhones to shorten their life, but rather delivers

products that last as long as possible:

First and foremost, we have never — and would never — do

anything to intentionally shorten the life of any Apple product,

or degrade the user experience to drive customer upgrades.

Our goal has always been to create products that our customers

love, and making iPhones last as long as possible is an

important part of that.

The letter also offers more color on how batteries age, with Apple

explaining that all rechargeable batteries are “consumable

components that become less effective as they chemically age.”

Device use also affects the performance of a battery over its

lifespan. For example, leaving or charging a battery in a hot

environment can cause a battery to age faster. These are

characteristics of battery chemistry, common to lithium-ion

batteries across the industry

A chemically aged battery also becomes less capable of

delivering peak energy loads, especially in a low state of

charge, which may result in a device unexpectedly

shutting itself down in some situations.

Apple’s apology here is notable and comes following a wave of

confusion and frustration from users who feel that Apple had

misled them. It all started earlier this month when 

evidence began to mountthat Apple was slowing older iPhones

in relation to battery performance, and the 

company was forced to confirm the practice shortly thereafter.

Since confirming that it slows down older iPhones, Apple has

been hit with numerous lawsuits.

Apple’s full letter can be found here. The company has

also published a new support document entitled “iPhone Battery

and Performance.”

 

-

December 28, 2017

A Message to Our

Customers about iPhone

Batteries and 

Performance

We’ve been hearing feedback from our customers about the way

we handle performance for iPhones with older batteries and how

we have communicated that process. We know that some of you

feel Apple has let you down. We apologize. There’s been a lot of

misunderstanding about this issue, so we would like to clarify and

let you know about some changes we’re making.

First and foremost, we have never — and would never — do

anything to intentionally shorten the life of any Apple product, or

degrade the user experience to drive customer upgrades. Our goal

has always been to create products that our customers love, and

making iPhones last as long as possible is an important part of that.

How batteries age

All rechargeable batteries are consumable components that become

less effective as they chemically age and their ability to hold a charge

diminishes. Time and the number of times a battery has been

charged are not the only factors in this chemical aging process.

Device use also affects the performance of a battery over its lifespan.

For example, leaving or charging a battery in a hot environment can

cause a battery to age faster. These are characteristics of battery

chemistry, common to lithium-ion batteries across the industry.

A chemically aged battery also becomes less capable of delivering

peak energy loads, especially in a low state of charge, which may

result in a device unexpectedly shutting itself down in some situations.

To help customers learn more about iPhone’s rechargeable battery

and the factors affecting its performance, we’ve posted a new

support article, iPhone Battery and Performance.

It should go without saying that we think sudden, unexpected

shutdowns are unacceptable. We don’t want any of our users to

lose a call, miss taking a picture or have any other part of their

iPhone experience interrupted if we can avoid it.

Preventing unexpected shutdowns

About a year ago in iOS 10.2.1, we delivered a software update that

improves power management during peak workloads to avoid

unexpected shutdowns on iPhone 6, iPhone 6 Plus, iPhone 6s,

iPhone 6s Plus, and iPhone SE. With the update, iOS dynamically

manages the maximum performance of some system components

when needed to prevent a shutdown. While these changes may go

unnoticed, in some cases users may experience longer launch times

for apps and other reductions in performance.

Customer response to iOS 10.2.1 was positive, as it successfully

reduced the occurrence of unexpected shutdowns. We recently

extended the same support for iPhone 7 and iPhone 7 Plus in

iOS 11.2.

Of course, when a chemically aged battery is replaced with a new

one, iPhone performance returns to normal when operated in

standard conditions.

Recent user feedback

Over the course of this fall, we began to receive feedback from

some users who were seeing slower performance in certain

situations. Based on our experience, we initially thought this was

due to a combination of two factors: a normal, temporary

performance impact when upgrading the operating system as

iPhone installs new software and updates apps, and minor bugs in

the initial release which have since been fixed.

We now believe that another contributor to these user experiences

is the continued chemical aging of the batteries in older iPhone 6

and iPhone 6s devices, many of which are still running on their

original batteries.

Addressing customer concerns

We’ve always wanted our customers to be able to use their iPhones

as long as possible. We’re proud that Apple products are known for

their durability, and for holding their value longer than our

competitors’ devices.

To address our customers’ concerns, to recognize their loyalty

and to regain the trust of anyone who may have doubted Apple’s

intentions, we’ve decided to take the following steps:

  • Apple is reducing the price of an out-of-warranty iPhone
  • battery replacement by $50 — from $79 to $29 — for anyone
  • with an iPhone 6 or later whose battery needs to be replaced,
  • starting in late January and available worldwide through
  • December 2018. Details will be provided soon on apple.com.
  • Early in 2018, we will issue an iOS software update with
  • new features that give users more visibility into the health
  • of their iPhone’s battery, so they can see for themselves if
  • its condition is affecting performance.
  • As always, our team is working on ways to make the user
  • experience even better, including improving how we
  • manage performance and avoid unexpected shutdowns as
  • batteries age.

At Apple, our customers’ trust means everything to us. We will

never stop working to earn and maintain it. We are able to do the

work we love only because of your faith and support — and we

will never forget that or take it for granted.

 

 

 
 

Questions? Or for a Free consultation!!

N & N Electric
7182 US HWY 14 UNIT 704
Middleton, WI 53562

 

Phone: 608-316-6122

Email: service@n-nelectric.com

 

Or feel free to use our contact form.

 

BBB

Looking for a local Contractor?

HOME REMODELING -  

Accurate Custom Creations

Michael Simon Builders

Waunakee Remodeling

PEST CONTROL-

Kwik Kill 

POOL & HOT TUB-

Nuwave Pools

 

Get Social with Us.

Print Print | Sitemap
© N & N Electric